Latest updates from uConnected
Explore product launches, feature improvements and useful tips to get more from your phone system.
Apple Pay and Google Pay Now Available for Business Payments
uConnected business members can now pay for business usage with Apple Pay and Google Pay, in addition to PayPal and card payments. It is another member-requested payment improvement designed to make managing your account faster and easier.
April 30th, 2026
New Feature: Backup Payment Methods
Members using our personal platform can now choose a backup payment method to be used if their primary payment method fails. It is a simpler way to keep services connected and payments moving, even when funds are not in the right place at the right time.
April 23rd, 2026
New Feature: Call Transcription
Call Transcription is now available, turning completed calls into searchable text records so your team can review conversations faster and keep clearer records.
March 24th, 2026
New Feature: Insights, Analytics, and Reporting
A major upgrade for Business platform users: powerful insights, reporting, and a billing calculator to help you understand calls, teams, and client activity at a glance.
February 12th, 2026
PayPal Support Expanded
uConnected members can now use PayPal across both the Personal and Business platforms. Use PayPal for one-off top ups and set it as your payment method for ongoing top ups and renewals, all managed from your Dashboard.
February 9th, 2026
Upcoming Price Changes on Our Personal Platform
From 2 April 2026, a price change will apply to our personal platform, with affected customers notified directly by email. This is the first price increase in uConnected's 10 year history and helps us continue delivering reliable, high quality services.
January 30rd, 2026
New Feature: PayPal Top Ups on Personal Accounts
You can now top up your personal uConnected account using PayPal. Previously, payments were limited to credit and debit cards only. This new option gives members more flexibility and choice when managing their balance.
January 23rd, 2026
Two Factor Authentication
From 15 September 2025, all uConnected users will need to enter a one-time verification code when signing in to our website or apps. This new step helps protect your privacy and complies with Australian Government requirements.
September 1st, 2025
Microsoft Windows App Launch
The uConnected app is now available for Windows, delivering all the essential features of our platform in a fast, integrated experience for Windows 10 and 11.
August 7th, 2025
uConnected for macOS is Here!
We've completely rebuilt the uConnected app for macOS to offer improved performance and support for the latest features in our business platform.
July 31st, 2025